Privacy Policy

Last updated: August 2026

Elect Group is committed to protecting your privacy and handling your personal information responsibly.

This privacy policy explains how we collect, use and protect personal information when you visit our website, contact us, make an enquiry, apply for a role, or work with us.

1. Who we are

This website is operated by Elect Group.

Legal company name: ELECT GROUP HOLDINGS LTD
Registered office: 603 Princess Drive, Page Moss, Liverpool, L14 9ND
Company registration number: 10120227
UTR: 99254 23067
VAT number: 247 4072 08
Website: www.theelect.group
Email: info@electbm.com
Phone: 0151 673 1851

For the purpose of UK data protection law, we are the data controller of the personal information we collect and use.

2. What personal information we collect

We may collect and use the following information:

  • Your name

  • Email address

  • Phone number

  • Company or organisation name

  • Job title

  • Details contained within enquiries or messages submitted through our website

  • Information provided when applying for employment opportunities

  • Website usage information, including pages visited and how you interact with our website

  • Technical information such as IP address, browser type and device information

We only collect information that is relevant to providing our services, responding to enquiries or improving your experience with us.

3. How we collect information

We may collect personal information when you:

  • Complete a contact form

  • Email or call us

  • Request information about our services

  • Apply for a position with Elect Group

  • Work with us as a client, supplier, contractor or partner

  • Use our website

Some information is provided directly by you. Other information may be collected automatically through website technologies such as cookies and analytics tools.

4. How we use your information

We use personal information to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Manage relationships with clients, suppliers and partners

  • Process job applications

  • Improve our website, services and customer experience

  • Communicate important updates

  • Maintain business records

  • Meet legal, regulatory and contractual responsibilities

  • Protect our business, systems and website

We do not sell your personal information.

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful reason for using your personal information.

Depending on the circumstances, we may rely on:

Consent

Where you have given us permission to use your information for a specific purpose, such as receiving marketing communications.

Contract

Where we need to use your information to provide services, respond to requests or manage a business relationship.

Legal obligation

Where we are required to process information to meet legal or regulatory responsibilities.

Legitimate interests

Where we have a reasonable business reason to use your information, such as responding to enquiries, improving our services, managing relationships and maintaining business records.

6. Recruitment information

If you apply for a role with Elect Group, we may collect information including:

  • Your CV

  • Contact details

  • Employment history

  • Qualifications and experience

  • Interview notes

  • Right-to-work information where required

This information is used to assess applications, communicate with candidates and support recruitment decisions.

We only retain recruitment information for as long as necessary.

7. Who we share your information with

We may share information with trusted third parties where necessary, including:

  • Website hosting providers

  • IT and technology providers

  • Email and communication platforms

  • Professional advisers

  • Recruitment providers

  • Insurance providers

  • Regulators or public authorities where required by law

  • Delivery partners or subcontractors where necessary to provide our services

We only share information where there is a legitimate reason to do so and take steps to ensure it is handled securely.

8. How we protect your information

We take appropriate measures to protect your personal information from:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration or destruction

This includes appropriate security measures, access controls and working with trusted service providers.

9. How long we keep your information

We only keep personal information for as long as necessary.

Retention periods depend on the type of information and why it was collected. This may include:

  • Enquiry information retained for as long as needed to manage communication

  • Client and supplier records retained for business and legal purposes

  • Recruitment information retained for recruitment and employment purposes

  • Website data retained for analytics and improvement purposes

When information is no longer required, it will be securely deleted or anonymised.

10. Cookies and website analytics

Our website may use cookies and similar technologies to improve performance, understand website usage and enhance your experience.

Cookies may collect information such as:

  • Pages visited

  • Device information

  • Browser information

  • General website usage data

Where required, we will ask for your consent before using non-essential cookies.

Further information about cookies can be found in our Cookie Policy.

11. Your rights

You have rights regarding your personal information, including:

  • The right to access your information

  • The right to correct inaccurate information

  • The right to request deletion of your information

  • The right to restrict how your information is used

  • The right to object to certain processing

  • The right to withdraw consent where applicable

To exercise your rights, please contact us using the details above.

We may need to confirm your identity before responding to requests.

12. Marketing communications

We may contact you with relevant updates, news or information about our services where you have agreed to receive communications or where we have a legitimate business reason to contact you.

You can unsubscribe at any time by contacting us or using the unsubscribe option within communications.

13. Links to other websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing their own privacy policies before providing personal information.

14. Complaints

If you have concerns about how we use your personal information, please contact us first so we can investigate and resolve your concern.

You also have the right to complain to the Information Commissioner’s Office (ICO).

ICO website: www.ico.org.uk
ICO telephone: 0303 123 1113

15. Changes to this policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated review date.